COMMUNICATION WORKSHOP
I. Types of communication
Click on each statement to read more, the links correspond to the same training company.
XYZ * technique and its 4 steps:
X: Communicate what you feel in the first person.
Y: Specific when it happened.
Z: You express what was the specific behavior of the other.
*: You make a specific request about what you would like, want or need.
Example # 6
X: I was frustrated
Y: This afternoon
Z: When you didn't wash the dishes
*: And I would like that if I cook you wash the dishes
II. Assertive communication
Click on each statement to read more, the links correspond to the same training company.
III. Assertive and effective communication techniques
Click on each statement to read more, the links correspond to the same training company.
Speak in first person
Take responsibility for your feelings
Talk about the facts and their impact
Describe the consequences from your perspective
Eliminate generalizations
Adapt your non-verbal language
Regulate your paraverbal language
Practice difficult conversations
Timing
Evaluate your communication style
We all have assertive rights
Right to make mistakes and be wrong
Right to accept your own or others' feelings
Right to have our own opinions, beliefs and beliefs
Right to criticize and protest unfair treatment
Right to reproach the behavior of others
Right to interrupt and ask for clarification
Right to attempt a change
Right to ask for help
Right to say "no"
Right not to take responsibility for the problems of others
Right to change what is not satisfactory to us
Right to respond, or not to
Right to refuse requests without feeling guilty or selfish
Right not to justify ourselves to others
Right to change your mind, idea or course of action.
Right to ask for what you want
1. Be impeccable with your words
What comes out of your mouth is what you are.
If you don't honor your words, you are not honoring yourself; if you don't honor yourself, you don't love yourself.
Honoring your words is honoring yourself, it is being consistent with what you think and what you do.
You are authentic, and that makes you respectable to yourself and to others.
Speak with integrity.
Just say what you want to say.
Avoid speaking against yourself and speaking "badly" about others (not being present).
Use the power of your words to move in the direction of truth and love.
2 Don't take anything personally
Not the worst offense.
Not the worst slight.
Not even the most serious injury.
To the extent that someone wants to hurt you, to that extent that someone hurts himself ... but the problem is his and not yours.
What others say and do is a projection of their own reality, of their own dream.
Nothing they say is really about you.
When you are immune to the opinions and actions of others, you will no longer be a "victim" of unnecessary suffering.
3. Don't make assumptions
Take nothing for granted.
If you have a question, clarify it.
If you suspect, ask.
Assuming makes you make up incredible stories that only poison your soul and are generally unfounded.
Find the courage to ask and express what you really want.
Communicate with others as clearly as you can in order to avoid misunderstandings, sadness, and drama.
Only with this agreement will you transform your life completely.
4. Always do your best.
If you always do the best you can, you will never be able to recriminate yourself for anything or regret anything.
The most you can do changes according to the moment; it is different when you are healthy or when you are sick.
Under any circumstance, just do the best you can in the moment you find yourself, and in this way, you will avoid judging, mistreating and regretting yourself.
5. Be skeptical, but learn to listen
Do not believe me.
Don't believe yourself.
Do not believe others.
Use the power of doubt to question everything you hear: Is it really the truth?